Terms of service

Last Updated: July 18, 2026

By using this website or placing an order with Neo Tech Accessories, you agree to the following terms.

Orders

All orders are subject to product availability and confirmation. We reserve the right to cancel or refuse any order where necessary.

Pricing

All prices are displayed in Kenyan Shillings (KES). Prices may change without notice.

Payments

Orders will only be processed after payment has been successfully received and confirmed.

Delivery

We aim to deliver orders within the estimated timeframe provided. However, delays may occur due to circumstances beyond our control.

Returns and Refunds

Returns, exchanges, and refunds are subject to our Return and Refund Policy.

Product Information

We strive to ensure product descriptions and images are accurate. However, slight differences may occur due to screen settings or product updates.

Privacy

Any personal information collected through our website is handled in accordance with our Privacy Policy.

Changes to These Terms

We may update these Terms of Service at any time. Changes will be posted on this page.

Contact Us

For any questions, please contact:

Neo Tech Accessories

📧 sales@neotechaccessories.com

📞 Call, SMS or WhatsApp: +254 743 883 540

📍 Nairobi, Kenya