Privacy policy
Last Updated: July 18, 2026
At Neo Tech Accessories, we respect your privacy and are committed to protecting your personal information.
Information We Collect
When you place an order or contact us, we may collect:
- Your name
- Phone number
- Email address
- Delivery address
- Order and payment details
We may also collect basic website information such as your device type, browser, and website activity to help improve our services.
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Contact you regarding your order
- Provide customer support
- Process returns, exchanges, and refunds
- Improve our products and services
- Prevent fraud and unauthorized activities
Sharing Your Information
We do not sell your personal information.
We may share your information with trusted service providers such as Shopify, payment providers, and courier companies only when necessary to process your order and provide our services.
Data Security
We take reasonable steps to keep your information secure. However, no online system can be guaranteed to be completely secure.
Your Rights
You may contact us at any time to:
- Request access to your information
- Correct inaccurate information
- Request deletion of your information where applicable
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Neo Tech Accessories
📧 Email: sales@neotechaccessories.com
📞 Call, SMS or WhatsApp: +254 743 883 540
📍 Nairobi, Kenya